Terms and conditions
Arrival to the apartment between 8pm and 00h have an aditional charge of 40€. Arrival after 00h have an aditional charge of 60€ to be paid on the check-in.
Booking and deposit
In order to confirm your booking, Go2barcelona must receive the online prepayment. The required prepayment
amount depends on: the selected apartment, the number of guests and the
length of your stay. This amount is shown in the price calculation and
also on the online booking form.
Please note that the booking is not
confirmed until the prepayment is received;
you then receive the
booking confirmation by email.
The remaining balance, along with the
damage deposit, needs to be paid in cash upon arrival, unless otherwise
stated. The damage deposit is refunded at your departure, after the
owner has inspected the accommodation.
Cancellation or change
Cancellation
fees depend on notice given and are as follows:
- Notice given less
than 14 days prior to arrival: 50% of the total balance;
- Notice given
less than 24 hours or no prior notice: 100% of the total balance.
Please note that the prepayment is non-refundable, not even in the
case of force majeure.
To modify the number of guests: with fewer
guests, the remaining balance stays the same;
with more guests, you pay
the required supplement on arrival.
To change the number of days: with
fewer days, you pay less; with more days, you pay the required
additional sum on arrival.
Requesting an apartment change from that of
your confirmed booking is considered as a de facto cancellation. To
change an apartment; you must make a new booking. This is regarded as
a new booking and is subject to the Go2barcelona Terms and
conditions.
All cancellations or changes must be made via email or
fax. Cancellations or changes by phone are not accepted.Go2barcelona
recommends that the client purchase travel insurance with cancellation
cover.
Arrival procedure
When you book an apartment, you
receive the booking confirmation via email. Please print a copy of the
email to bring with you; it has all the information that you need on
arrival.
If you couldn’t provide your estimated time of arrival
(ETA) when you booked, please let us know your ETA at least three days
prior to your arrival date. This helps to ensure a prompt check in.
During your stay
You
are expected to treat your accommodation and all of its equipment with
care. Any specific rules and regulations for the accommodation and its
surroundings must be respected at all times.
If any damage is done to
the accommodation or its equipment, you must inform the owner/contact
immediately, so that repairs can be dealt with as soon as possible.
Behaviour
You
are also expected to show consideration and respect towards your
neighbours. As no accommodation is completely soundproof –everyone
expects a level of noise from neighbours– please be considerate of
noise, particularly in the evenings and at night.
The person signing
the rental agreement (the client) with the owner is expected to ensure
that his/her guests will behave in a suitable manner. Should that
person or his/her guests not behave in a suitably responsible manner,
the owner reserves the right to evict the client and his/her guests
from the accommodation; thereby forfeiting the right to any
compensation by the client.
Cleaning
The accommodation is
cleaned prior to your arrival. On your departure, you are required
take out the garbage; the accommodation should be left in a reasonable
condition. The owner is entitled to charge additional fees if the
accommodation is not left as such.
Number of guests
The
client must book for the number of guests in the booking party. If
this number varies during your stay, you must book for the highest
number of persons that will occupy the accommodation. E.g. On booking
an accommodation for four nights; If on two nights you have four
persons and two nights you have three persons, you make the booking for
four persons.
Unless otherwise agreed by the owner, only the number of
guests indicated by the client in the booking are authorised to use the
accommodation. The number of persons who may use the accommodation
must not exceed its allocated capacity, except for children under three
years old. In the event of any infringement of these obligations, the
owner is entitled to evict the client and his/her guests from the
accommodation; thereby forfeiting the right to any compensation by the
client.
Amendments
Before arrival: In the event that the
owner cannot provide you, the client, with the apartment that was
booked, Go2barcelona will endeavour to find you a similar accommodation,
subject to availability. If no agreement can be made regarding
alternative accommodation, Go2barcelona will refund the full prepayment
for the booking. Go2barcelona is not made liable for further claims by
the client.
Liabilities
Neither Go2barcelona nor the owner of
the accommodation shall be made liable for any direct or indirect
damages that may occur during the stay-period at the accommodation,
including (but not exclusive to): injury to person or possession,
losses because of fire, theft or criminal behaviour.
Litigation
In
the event of any litigation concerning an accommodation booking with Go2barcelona, the Courts in Spain have sole jurisdiction on such
matters. Spanish law prevalent at the time will be applied.
Responsibility
Go2barcelona provides an online booking service using accommodation owners. In this
regard, Go2barcelona is not responsible for potential delays, accidents,
losses, change of schedule or rates, damages (neither for persons nor
for objects), in its suppliers services. Go2barcelona and its employees
therein are therefore not responsible for: Errors and omissions;
Misrepresentation by third parties; Personal damage or injury while
staying in an accommodation booked through Go2barcelona; Disputes between
the client and a third party; Content of external links on its
website.
The service of Go2barcelona is limited to displaying
accommodations and communication thereof, regarding making a booking,
until booking confirmation is sent by email. The responsibility of Go2barcelona is limited to the amount paid for the booking
service.
Furthermore, WayToStay is not part of the rental agreement;
Any complaints must be directed to the owner/contact during the stay.
Our website
All
information and resources regarding an accommodation are supplied by
the accommodation owner. Although Go2barcelona does its very best to
verify and update the information as seen on the web site
www.go2barcelona.com, Go2barcelona can not be made liable for its content. Go2barcelona reserves the right to update information published on the
site at any time including (but not exclusive to): rates, descriptions
and photographs. Go2barcelona does not guarantee condition or suitability
of any product or service as advertised on its website.
Go2barcelona
reserves the right to update its terms and conditions at any time as
required. It is the responsibility of parties using the Go2barcelona
service, to review these terms and conditions in case of change. By
agreeing to use the Go2barcelona service, it is inferred that any changes
are accepted by all parties and that all parties comply with these
changes.
These terms and conditions do not affect your consumer statutory rights.

